Terms and Conditions

Overview

This website is operated by Solvea, a trade name of MelberLabs LLC, a Wyoming limited liability company with its registered address at 30 N Gould St Ste N, Sheridan, WY 82801, United States. By visiting our site or purchasing from us, you agree to the terms below. Please read them before placing an order.

Products and Pricing

We do our best to display our products and their colors accurately, but we can't guarantee that your screen shows them exactly. Prices are listed in US dollars and may change without notice. We reserve the right to correct pricing errors and to cancel any order placed at an incorrectly listed price, with a full refund.

Orders and Fulfilment

We currently ship to addresses in the United States only. Orders are processed within 1–3 business days and most arrive within 7–14 days of dispatch, with tracking. Our products are sent by different fulfillment partners, so an order with more than one product may arrive in separate packages. We may refuse or cancel any order at our discretion, including orders that appear fraudulent or that are placed by resellers. If we cancel your order, you'll be refunded in full.

Returns, Refunds and Warranty

All sales are final. We don't accept returns or give refunds if you change your mind. Damaged, defective or wrong items are replaced, and every massager has a 1-year warranty, as described in our Return Policy. Shipping details are in our Shipping Policy.

Product Use

Our products are personal relaxation and comfort tools for external use. They are not medical devices and are not intended to diagnose, treat, cure or prevent any condition. Follow the instructions included with the product and stop using it if you feel pain or your skin becomes irritated. If you have an injury, a medical condition or you are pregnant, speak to a qualified professional before using them.

Accuracy of Information

The content on this site is provided for general information. We update it when we can, but we're not obligated to. Relying on any material here is at your own risk.

Your Account and Conduct

If you create an account, you're responsible for keeping your login details secure. You agree not to use this site for any unlawful purpose, to interfere with its operation, or to attempt to access it in ways we haven't authorized.

Reviews and Submitted Content

If you send us reviews, photos, or other content, you give us permission to use, edit, and display it in connection with our business, without payment. Don't submit anything that isn't yours to share.

Third-Party Links

Our site may link to third parties we don't control. We're not responsible for their content or practices.

Limitation of Liability

To the extent permitted by law, our liability for any claim related to a product or this site is limited to the amount you paid for that order.

Governing Law

These terms are governed by the laws of the State of Wyoming, United States. Nothing here removes any consumer right you have under the law of the state where you live.

Changes to These Terms

We may update these terms. The version posted here is the one that applies. Continuing to use the site after a change means you accept it.

Contact

MelberLabs LLC (Solvea)
30 N Gould St Ste N, Sheridan, WY 82801, United States
Email: support@getsolvea.store