Shipping Policy
Where We Ship
We ship within the United States only.
Shipping Cost
Free standard shipping on every order to the United States. No minimum.
Delivery Times
Orders are processed within 1–3 business days (Monday–Friday). Most orders arrive within 7–14 days of dispatch. You'll get a tracking number by email as soon as your order ships.
Split Shipments
Our products come from different fulfillment partners, so an order with more than one product may arrive in separate packages on different days. You're never charged extra for this, and each package has its own tracking number.
Duties
Prices include everything. No customs fees or import duties are charged on delivery.
Delays
Carrier delays, weather and holiday volume are outside our control. If your order hasn't arrived 21 days after it shipped, email us and we'll track it down or send a replacement.
Wrong Address
Please double-check your address at checkout. If a package is returned as undeliverable, we'll resend it once you confirm the corrected address.
Questions
Email support@getsolvea.store.