Shipping Policy

Where We Ship

We ship within the United States only.

Shipping Cost

Free standard shipping on every order to the United States. No minimum.

Delivery Times

Orders are processed within 1–3 business days (Monday–Friday). Most orders arrive within 7–14 days of dispatch. You'll get a tracking number by email as soon as your order ships.

Split Shipments

Our products come from different fulfillment partners, so an order with more than one product may arrive in separate packages on different days. You're never charged extra for this, and each package has its own tracking number.

Duties

Prices include everything. No customs fees or import duties are charged on delivery.

Delays

Carrier delays, weather and holiday volume are outside our control. If your order hasn't arrived 21 days after it shipped, email us and we'll track it down or send a replacement.

Wrong Address

Please double-check your address at checkout. If a package is returned as undeliverable, we'll resend it once you confirm the corrected address.

Questions

Email support@getsolvea.store.